7 Steps to Improve Restaurant Operations

If you’re experiencing life in the fast lane, and never seem to be able to slow down, the following checklist will help refocus the restaurant’s course. Each step should take five to ten minutes of your time, but end up saving countless hours in return: Mission: Return to the root of why you’re in this business. What’s the ultimate outcome? …

Your circles of influence, and how to influence them

If you’ve been working on improving your restaurant operations and see progress, it may be time to think about what’s next. Unless kept in check, it’s likely 3rd parties interests overshadow the insterests of your customers, and your own brand building efforts. Establish the control of your brand it deserves These 3rd party systems are in business to collect data and sell, …

The Six Automatic Restaurant Success Triggers

Continuing our look at what drives restaurant success, we’re digging deeper into the emotional impact of connecting experiences to our core human needs. Every time a person thinks about going out to eat, there’s a list of questions and answers that influence their decision. Most are automatic. A few are deliberate. Some are concrete. Some are malleable. What we perceive to …

Is there a Timeless Path to Success?

The challenge with most full service restaurants is that what’s really for sale isn’t tangible. This intangibility is why it’s so easy for restaurateurs to lose their way. The Watchmaker A watchmaker can claim their watch is indestructible with clear indicators for navigation. Along with accurate time, dependability and directional guidance are the benefits. For a deep sea diver, or …